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Privacy Policy

PRIVACY & COOKIES POLICY

SUITE STORIES — WWW.SUITE-STORIES.COM

Last updated: [insert date]

1. WHO WE ARE

Suite Stories is a creative strategy practice working across art, scent, design, and spatial experience.

Suite Stories is registered in England and Wales.
Company registration number: [insert]
Registered office: [insert]

For the purposes of data protection law, Suite Stories is the data controller responsible for your personal data.

If you have any questions about this policy, you can contact us at:
contact@suite-stories.com

2. COMMUNICATIONS & UPDATES

When you provide your personal information, you may receive communications from Suite Stories relating to:

  • projects and services

  • workshops, sessions, and events

  • exhibitions and talks

  • updates and insights

You can opt out of marketing communications at any time by:

  • clicking the unsubscribe link in any email

  • contacting us at contact@suite-stories.com

3. LEGAL BASIS FOR PROCESSING

We process personal data in accordance with applicable data protection laws, including the UK GDPR.

We rely on the following lawful bases:

3.1 Consent

You have given clear consent for us to process your data (e.g. subscribing to updates or submitting a form).

You may withdraw your consent at any time by contacting:
contact@suite-stories.com

3.2 Legitimate Interests

We may process your data where it is necessary for our legitimate business interests, provided your rights are not overridden.
This includes improving services, responding to enquiries, and maintaining client relationships.

3.3 Contract

Where processing is necessary to perform a contract with you (e.g. delivering a service or product you have purchased).

3.4 Legal Obligation

Where we are required to process data to comply with legal or regulatory obligations.

4. HOW WE PROCESS YOUR PERSONAL DATA

We may collect and process the following types of information:

  • name and contact details (email, phone)

  • project or enquiry information

  • transaction and payment details (processed securely via third parties)

  • communications and correspondence

  • website usage data (via cookies and analytics tools)

We use this information to:

  • respond to enquiries

  • deliver products and services

  • manage bookings and projects

  • improve our website and services

  • send relevant communications (where permitted)

5. SHARING YOUR PERSONAL DATA

We do not sell or share your personal data for marketing purposes.

We may share your data with:

  • trusted service providers (e.g. hosting, analytics, payment processors)

  • professional advisers (legal, accounting, audit)

  • contractors or collaborators where required for service delivery

All third parties are required to process your data securely and only in accordance with our instructions.

6. DISCLOSURE OF YOUR PERSONAL DATA

We may disclose your personal data:

  • if required by law or regulation

  • to enforce our Terms of Service

  • to protect the rights, property, or safety of Suite Stories or others

  • in the event of a business transfer, sale, or restructuring

7. INTERNATIONAL DATA TRANSFERS

Where your data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data, such as:

  • standard contractual clauses

  • equivalent legal protection mechanisms

8. DATA RETENTION

We retain personal data only for as long as necessary to:

  • fulfil the purposes for which it was collected

  • comply with legal, accounting, or regulatory obligations

If you unsubscribe from communications, we may retain minimal data to ensure we respect your preferences and do not contact you again.

9. YOUR DATA RIGHTS

You have the following rights under data protection law:

  • Right to be informed — how your data is used

  • Right of access — request a copy of your data

  • Right to rectification — correct inaccurate data

  • Right to erasure — request deletion of your data

  • Right to restrict processing

  • Right to object — including to marketing

  • Right to data portability

To exercise any of these rights, contact:
contact@suite-stories.com

We may need to verify your identity before processing your request.

10. COMPLAINTS

If you have concerns about how your data is handled, we encourage you to contact us first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

11. COOKIES

Cookies are small files stored on your device that help improve your browsing experience.

We use cookies to:

  • understand how visitors use our website

  • improve performance and usability

  • remember preferences

You can control cookies through your browser settings.
Disabling cookies may affect how the website functions.

For more information:
http://www.allaboutcookies.org

12. THIRD-PARTY COOKIES & WEBSITES

Our website may include links to third-party websites or services.
We are not responsible for their privacy practices.

Third-party services (such as analytics tools) may use cookies to collect usage data.

13. CHANGES TO THIS POLICY

We may update this Privacy & Cookies Policy from time to time.

Any changes will be published on:
www.suite-stories.com

Where appropriate, we will notify you of significant updates.

14. CONTACT

For any questions regarding this policy or your data:

Suite Stories
www.suite-stories.com
contact@suite-stories.com

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